HOW LONG DOES PROCESSING TAKE?
Our current processing times are 3-14 business days. This does not include weekends and holidays. *Also, sales may increase this time. Please be aware that pre-orders tend to take a little longer because of the quantity being made. If wait time may be an issue for you, please reconsider the pre-order option.
ARE YOUR PRODUCTS PRE-MADE OR MADE TO ORDER?
Most of our products are handmade to order, some are pre-made.
HOW MUCH IS SHIPPING?
All shipping rates will vary depending on a few different factors, some of which include:
Domestic (starting at $5.99), International shipments (starting at $13.99), But ultimately based on total weight of package
Please be advised that we are NOT responsible for ANY fees required by customs for any reason.
HOW LONG DOES SHIPMENT TAKE?
Transit times are estimates and not a guarantee.
Domestic: Priority Mail 3-5 business days. Not including weekends or holidays.
International: USPS is 6-15 business days not including weekend or holidays. (These estimates do NOT include time spent at customs or border inspections)
Our normal ship time is 3-5 business days. This excludes weekends and holidays. We ship all packages through USPS. Packages are dropped off twice a week. Once your package leaves, we can not be responsible for any delays associated with the postal service.
Are your products vegan?
Do you test on animals?
ABSOLUTELY NOT! We are cruelty free! <3
Do you offer makeup artist discounts?
Currently, we do not.
Are your glitters safe to use?
Our glitters are cosmetic grade but please use at your own risk as no glitters are FDA approved. Please be careful as we are not responsible for unsafe or improper usage.
WHAT IF MY PACKAGE IS LOST/ STOLEN?
We are NOT responsible for Lost or Stolen Packages. If your package shows "Delivered", you are required to contact the postal service and file a claim with them to be reimbursed. Claims can be filed on the postal service website using your tracking number, and they will reimburse you by check through mail. Misfit Beauty Co is not responsible for any damages that may occur during transit.
MY ITEM ARRIVED BROKEN, WHAT DO I DO?
The postal service can sometimes be rough with your packages and even though we bubble wrap them, that doesn't always help. In the event that an item comes broken, you have 24 hours from time of delivery to email us a photo of the damaged product(s). From there we will refund you in store credit.
DO YOU ACCEPT RETURNS or refunds?
Due to the nature of our products, we do NOT accept returns. We also do NOT refund and by purchasing through Misfit Beauty Co you are agreeing to these terms. If for some reason, on our part, we grant a refund, there will be a restock fee. If your order has already been shipped, you will also not receive a refund for the shipping fee.